Thank you for choosing Double Duty Diesel for your product needs. Our Shipping Policy outlines important information regarding the shipping of our products. Please take the time to read this policy carefully before making a purchase. By placing an order with us, you agree to the terms and conditions outlined in this policy.

1.1 Order Confirmation

Once you have placed an order, you will receive an order confirmation email with the details of your purchase. Please review this confirmation to ensure you have ordered the correct products. If you notice any errors or need to make changes, please contact our team immediately.

1.2 Order Processing Time

We endeavor to process and ship orders as rapidly as possible. Order processing time usually ranges from 1 to 2 business days, excluding weekends and holidays. However, please note that processing times may vary depending on the availability of the product and other factors. Our team will make our best efforts to inform you of any significant delays.

2. Shipping Methods and Delivery

2.1 Shipping Options

We use various shipping options depending on the destination, size, and weight of the package.

2.2 Delivery Time

The estimated delivery time depends on the shipping method chosen and the destination the product is being shipped to. While we aim to deliver your order within the estimated time, please note that some unforeseen circumstances such as weather conditions or customs delays may affect the actual delivery time. We cannot guarantee specific delivery dates but will provide you with tracking information so you can monitor the progress of your shipment.

2.3 International Shipping

We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs office for more information on potential charges. Please contact Double Duty Diesel for international shipping prices before purchase.

3. Shipment Tracking

Once your order has been shipped, we will provide you with a tracking number which you can use to monitor the progress of your package through the carrier’s website or by contacting their customer service. Please allow some time for the tracking information to be updated after your order has been shipped.

4. Shipping Restrictions

4.1 Address Accuracy

You are responsible to provide accurate and complete shipping information when placing an order. Please double-check the shipping address to ensure it is accurate. We cannot be held responsible for delays or additional charges incurred due to incorrect or incomplete address information.

5. Order Tracking

If you have any questions or concerns about your order or its delivery status, please contact our team at:

Double Duty Diesel
Email: admin@doubledutydiesel.com

We will do our best to assist you with tracking your order and addressing any issues that may arise.

6. Changes to the Shipping Policy

We hold the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

By placing an order with Double Duty Diesel, you acknowledge that you have read, understood, and agreed to the terms of this Shipping Policy.