Welcome to Double Duty Diesel,
These terms and conditions outline the rules and regulations of Double Duty Diesel’s website.
By accessing the Double Duty Diesel website we assume you accept these terms and conditions in full.
Core Returns (Injectors)
All undamaged and usable core returns will be fully refunded if core(s) are returned with core return card within 60 days after shipment date. Undamaged and usable core returns Without Core Return Card will have a charge up to 25% be deducted from the core(s) value. Undamaged and usable core returns more than 60 days after shipment date will be given 50% of core(s) value. Damaged cores will be evaluated and partial if any refund will be refunded at Double Duty Diesel’s Sole Discretion.
Cores that will receive no refund:
- Chinese Injectors
- Missing Injectors (i.e. Lost in the mail)
- Injectors with tool marks on threads and sealing surface
Returns and Refunds
We have a 30 day return and refund policy.
To be eligible for a return, your item must be unused\uninstalled and in the same condition that you received it. It must also be in the original packaging.
Orders can be refunded for 100% of in store Credit or 100% Cash Value.
To complete your return you need the receipt or proof of purchase.
There are some situations where only partial refunds are granted:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item please contact us info@doubledutydiesel.com
Shipping
To return your product, contact us for mailing address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.